Clinique Médicale Cabot Square

Dr. Rishi Chugh is my family doctor. I was lucky enough to hear through the grape-vine (facebook) that a doctor was taking on new patients (I was without a family doctor for over a decade). I followed him from that original clinic, to an interim clinic, to Cabot Square (all the while knowing he was trying to get his own office off the ground). Dr. Chugh is kind and personable. He's easy to talk to and listens well. He has excellent people skills and seems genuinely interested in helping. He's pro-active and is an active listener. This new clinic is nice and modern. I visited the nurses station and two consultation rooms and they were well presented and comfortable. I don't know the name of the nurse I dealt with, but he was very kind and personable as well. Overall seeing a young staff enter the family practice field gave me a glimmer of hope - I just hope they stick around / don't get swallowed up by the bureaucracy of navigating the Québec health care system. *** EDIT 2020-02-13 *** Turns out Dr. Rishi is going to go private. I met Dr. Paul who will transition his patients, he was really nice. Not sure if I'll be able to stay with the clinic. I might have to try and find a local doctor on the South Shore, since Westmount is a trek. Back to having no family doctor! :-( Québec has a real problem keeping its young doctors - they need to ask them why, and listen long and hard.

The absolute best, I’ve been seeing dr rishi for years and there is no better place hands down from service to professionalism there is no one better in the city I’ve recommended friends and family and will continue to do so

One of best medical experiences I have had with Quebec medical system in over 20 years. I got the appointment through Bonjour Santé (had to pay to find any available places) and this is how I discovered this clinic. Waited barely for 10 mins compared to my planned appointment time, the least I ever had to wait for any medical appointment. However, I guess I was also lucky to get my appointment early in the morning, so the little delays from patient to patient did not have time to accumulate yet. I imagine it could have been pretty different later in the day. Dr Chugh was great! Asked relevant questions only, but took his time to check everything that needed to be checked and to listen and respond to questions and explain. Seemed very knowledgeable and confident with his diagnostics and recommendations. Was also very reassuring and made some jokes and put me at ease. This is definitively where I am going next time.

Booked an appointment for 11 and specifically asked if 11 would be good to see the doctor since I had to go back to work at 12 30. I waited till 12 00 and the doctor had still 2 other patients to see before me. When asked the receptionist if I can go and come back after 1 since I had to be at work for a very important meeting she says no and upon me asking why I was booked for 11 15 if there is still 2 patients ahead of me at 12 00 she says she doesn't know and that she does not care about someone's personal life. I understand if patients take time but having that kind of attitude is just not acceptable especially when there is an appointment booked. Very poor attitude and customer service from the receptionist.

EDIT; Well, they went private. Now the dr I was able to get to "follow me" for yrs is charging $$ to see him 🙃😑.. huge loss. Hoping I'll get a family dr thru the system now. 2 yrs of wait they say. Yay. Dr Paul is still a great dude. He did his thing the way he thought best. It's just not what I need. *My best experience thru all the clinics in the Bonjour santé system. The clinic itself is great. Clean, big windows, tons of light, comfy chairs. The receptionist.. See I have this "kill em with kindness" philosophy. I always smile and try to be polite and nice with ppl who have jobs dealing with a sometimes hard clientele. And well.. She really really wasn't trying much. 🙄 🙃 Now the MVP is Dr. Paul Budhiraja! Knowledgeable, smart, professional, and... Extremely nice. And not rushing. He listened to me, didn't try to tell me that I can't be there for more then one problem etc. So I will absolutely be back. Plus I might have made it my life's goal to make the receptionist laugh 😂😁😎

It is almost a miracle to have an appointment in the next few days! The clinic has an amazing service and Dr.Paul Budhiraja is one of the rare Doctors who is attentive,funny and caring. Our Family is very lucky to have him as a family doctor.

Best clinic I ever been to. Receptionist is nice and professional. Dr chugh is the best doctor I ever had. Wow! so lucky to have the best clinic close to my home. Thank you for your amazing and kind work.

Dr Chugh was super friendly, down to earth, and helpful! I booked through bonjour sante and although I waited an hour, it was okay. He was very kind and helped with what I needed. Kindness goes a long way. Very happy with the experience.